We work with cafés, restaurants, hotels, specialty retailers, wellness businesses, and other businesses looking to offer exceptional tea. Whether you're launching a new business or expanding an existing tea program, we'd love to learn more about what you're building. 

Simply complete our wholesale account application. Once your business information has been reviewed and approved, you'll receive access to our wholesale catalog and pricing.

We require a minimum purchase of $250 for your initial wholesale order. There are no minimum order requirements for subsequent purchases.

Wholesale accounts are intended for businesses purchasing tea for resale or commercial use. We may request business information and applicable resale documentation during registration.

We understand the importance of tasting tea before making a commitment. Please contact our wholesale team to discuss sampling options and recommendations for your business. You can email us at orders@mirotea.com for more information. 

At Miro, we believe exceptional tea should be accessible, approachable, and enjoyable. We carefully curate teas from producers around the world, prioritizing quality, craftsmanship, consistency, and value.

Our experience operating a busy teahouse also gives us a practical understanding of what businesses need: teas that taste great, perform consistently, and create memorable experiences for customers. We use this experience to help you create your own custom tea menu that fits your customer profile and sits well alongside your other products. 

We source teas from nearly every tea-growing country in the world, working with producers who share our appreciation for quality and craftsmanship. Over the years, we've built relationships across different cultures and tea traditions, learning how to navigate the unique practices of each region. This experience allows us to discover and source teas that aren't always easy to find. Our collection reflects what we love most about tea: its incredible diversity, the people behind it, and the opportunity to share something exceptional from every corner of the world.

We carry both organic and conventionally grown teas. While organic certification is important for certain products and customers, we evaluate every tea based on its overall quality, flavor, sourcing, and value. Organic certification is identified on applicable product listings.

Yes! We offer Japanese matcha suitable for a variety of applications, from traditional preparation to lattes and specialty beverages. Our team can help you select the right matcha based on your intended use, flavor preferences, and budget.

Yes. Our collection includes herbal infusions, rooibos, and other naturally caffeine-free options, allowing you to create a well-rounded menu for a variety of customer preferences.

We maintain a core selection of dependable, everyday teas alongside seasonal and limited-availability offerings. Because tea is an agricultural product, availability and flavor characteristics can vary with harvests and growing conditions. 

Once your account is approved, you can log in to our wholesale website to browse products, view wholesale pricing, and place orders directly online.

Our wholesale teas are available in both bulk quantities for commercial use and retail-ready sizes for resale. Most bulk teas are offered in 4oz, 8oz, and 16oz bags, while retail loose-leaf teas are typically available in 1oz and 2oz bags, depending on the tea.

In addition to our bagged teas, select varieties are available in our KANSO tins and CORE Line packaging. Sizes and packaging options vary by product and are listed on individual product pages.

3-5 business days. Orders are processed during regular business days. Larger or specialty orders may require additional preparation time.

Yes, we ship nationwide including Hawaii and Alaska

Yes! If you are able to pick up your order, we encourage you to do so. Simply select the “Pick Up” option at checkout when selecting your shipping options. 

Tea availability can fluctuate due to seasonal harvests, production schedules, and global demand. If a tea is temporarily unavailable, please reach out to us and we can give you a clearer time frame on when it will be restocked. We're also happy to recommend a comparable alternative whenever possible.

Absolutely. Choosing the right tea selection can feel overwhelming, especially when you're just getting started. We can help you curate a thoughtful, manageable menu based on your concept, customers, preparation capabilities, and budget.

More isn't always better. A carefully chosen selection of teas that covers different flavor profiles and customer preferences is often more effective than an extensive menu. We're happy to help you build a balanced assortment that makes sense for your business.

We believe a great tea program depends on both quality ingredients and proper preparation. Contact our team to learn about available brewing guidance, educational resources, and training support.

Yes. Our experience developing and serving tea beverages at our own teahouse gives us insight into how different teas perform in milk-based drinks, iced beverages, and creative recipes. We can help you explore options that fit your menu.

Not necessarily. A good tea program can be simple and efficient. The equipment you need will depend on your menu, service volume, and preparation style. We can help you identify practical solutions.

No, at this time, our teas are not available for private labeling. We believe our brand and reputation are valuable assets that deserve to be recognized. We ask all our wholesale partners to proudly represent the Miro Tea name when selling our products.

Our online wholesale pricing reflects the best prices we can offer. For orders exceeding 30 lbs of a single tea, please contact us to inquire about possible volume discounts. Additional discounts are not guaranteed and vary by tea and quantity.

Payment is required at the time of ordering through our wholesale website. We accept Visa, Mastercard, American Express, and PayPal.

Please inspect your order upon arrival and contact us within 48 hours of delivery to report any damaged, missing, or incorrect items. Photos of damaged products will be required to verify the issue. Refunds or replacements will be issued after review and approval.

If you are not satisfied with your purchase and would like to request a return, please email us at orders@mirotea.com within 14 days of delivery. All return requests are reviewed and approved on a case-by-case basis. Returns must be authorized before products are shipped back to us.

• Bulk loose-leaf teas: No more than one package of each tea variety may be opened. All remaining packages must be unopened and in their original condition.
• Retail products: All items must be unopened, unused, and in their original packaging and condition.
• Final sale items: Clearance, discontinued, and special-order products are not eligible for return, except in cases of damage, defects, or fulfillment errors.
• Return shipping: Customers are responsible for return shipping costs unless the return is due to an error on our part or a damaged or defective product.

Approved returns must be shipped back within 7 days of authorization. Refunds will be processed to the original payment method after returned products have been received and inspected.

Our wholesale team is happy to assist with product questions, ordering, and account support. Please reach out to us at orders@mirotea.com.

Yes! We welcome partnerships with specialty retailers interested in bringing Miro Tea to their customers. If there are any additional products you would like to source from us that you do not see on our wholesale website, please contact our wholesale team to discuss available retail products and partnership opportunities.